STORE POLICY
Customer Care
At Rapanos Gertsch Art, we are dedicated to providing excellent customer service. If you have any questions, concerns, or feedback, we are here to help!
1. Contact Us
You can reach us through the following methods:
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Email: rapanosgertsch@gmail.com
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Contact Form
2. Response Time
We strive to respond to all inquiries within 48 hours. Your patience is appreciated as we work to address your concerns.
3. FAQs
Before contacting us, you may find the answer you’re looking for in our Frequently Asked Questions (FAQs) section.
4. Customer Feedback
We value your feedback! If you have suggestions or comments about your experience with our products or services, please don’t hesitate to share them with us.
5. Refunds
For information about our refund policy, please visit our Refund Policy page.
6. Technical Support
If you are experiencing technical issues with our website or your order, please reach out to us directly, and we’ll assist you as quickly as possible.
Privacy & Safety
At Rapanos Gertsch Art, we value your privacy and are committed to protecting any information you may provide while using our website. This policy outlines how we handle information in relation to payments and user interactions.
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1. Information We Collect
While we do not collect personal data, we do process payment information necessary to complete your transactions for products purchased on our website. This information is handled by secure payment processors and is not stored on our servers.
2. How We Use Your Information
We do not collect or use personal data for marketing or other purposes. The payment information you provide is used solely for processing your purchases.
3. User Rights
Users have the right to not share any personal data. You are not required to provide personal information beyond what is necessary to complete your payment for products.
4. Payment Processing
All payment transactions are processed through third-party payment processors. We recommend reviewing their privacy policies for information on how they handle your data.
5. Target Audience
Our website is intended for adults. If you are not of legal age to enter into contracts or make purchases, please do not provide any payment information.
6. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
7. Contact Us
If you have any questions about this privacy policy, please contact us at: